White Water Rafting Cancellation Policy
North Woods Rafting requires full payment at time of booking, if trip is cancelled by customer more than one week prior to their scheduled trip 50% refund will be issued to the customer. If the trip is cancelled within a week of the scheduled trip, North Woods Rafting will not issue a refund. We do our best to work with you, we will try to reschedule before we cancel and understand that unexpected things happen.
North Woods Rafting does not issue refunds for no-shows or trips cancelled by the customer due to weather. We operate rain or shine. North Woods Rafting reserves the right to cancel any trip due to extreme circumstances, at this time a full refund will be issued.
**Unless you hear from us that your trip has been cancelled, please plan to arrive for your reserved check-in time.
No changes can be made to a trip within 72 hours of the scheduled trip (adding/removing people to the group). This is to ensure that there is enough equipment and staff to accommodate the groups.
North Woods Rafting does not issue refunds for no-shows or trips cancelled by the customer due to weather. We operate rain or shine. North Woods Rafting reserves the right to cancel any trip due to extreme circumstances, at this time a full refund will be issued.
**Unless you hear from us that your trip has been cancelled, please plan to arrive for your reserved check-in time.
No changes can be made to a trip within 72 hours of the scheduled trip (adding/removing people to the group). This is to ensure that there is enough equipment and staff to accommodate the groups.
Rental Equipment Cancellation Policy
North Woods Rafting requires full payment at time of booking, if trip is cancelled by customer more than one week prior to their scheduled trip 50% refund will be issued to the customer. If the trip is cancelled within 72 hours of the scheduled trip, North Woods Rafting will not issue a refund. We do our best to work with you, we will try to reschedule before we cancel and understand that unexpected things happen.
North Woods Rafting does not issue refunds for no-shows. North Woods Rafting reserves the right to cancel any trip due to extreme circumstances, at this time a full refund will be issued.
**Unless you hear from us that your trip has been cancelled, please plan to arrive for your reserved check-in time.
No changes can be made to a trip within 72 hours of the scheduled trip (adding/removing people to the group). This is to ensure that there is enough equipment and staff to accommodate the groups.
North Woods Rafting does not issue refunds for no-shows. North Woods Rafting reserves the right to cancel any trip due to extreme circumstances, at this time a full refund will be issued.
**Unless you hear from us that your trip has been cancelled, please plan to arrive for your reserved check-in time.
No changes can be made to a trip within 72 hours of the scheduled trip (adding/removing people to the group). This is to ensure that there is enough equipment and staff to accommodate the groups.
Check-In Times

Errol Rapid:
Morning Trip: 10:00am
Afternoon Trip: 1:30pm
Check-In Location: At the river in Errol, NH
DIRECTIONS:
There is a gas station/convenience store on main street in Errol as a starting point for your GPS (THIS IS NOT WHERE YOU WILL CHECK IN). Set GPS to the address for LL Cote’s in Errol, NH (7 Main St, Errol, NH). When you get to the intersection in Errol where the gas station is in front of you, turn right. About ¼ mile up the road there will be a dirt parking lot on the RIGHT SIDE. There is a brown information booth, a red gate and a boat launch. Park here. THE OUTFITTER ACROSS THE STREET IS NOT AFFILIATED WITH US- PLEASE DO NOT CHECK-IN WITH THEM. We will be down to meet you at your scheduled check-in time. Please call with questions (603) 449-4142.
**Disclaimer: The outfitter across the street from the parking lot is not affiliated with us, please do not use their office for check-in, we will meet you in the parking lot at your reserved check-in time**
Morning Trip: 10:00am
Afternoon Trip: 1:30pm
Check-In Location: At the river in Errol, NH
DIRECTIONS:
There is a gas station/convenience store on main street in Errol as a starting point for your GPS (THIS IS NOT WHERE YOU WILL CHECK IN). Set GPS to the address for LL Cote’s in Errol, NH (7 Main St, Errol, NH). When you get to the intersection in Errol where the gas station is in front of you, turn right. About ¼ mile up the road there will be a dirt parking lot on the RIGHT SIDE. There is a brown information booth, a red gate and a boat launch. Park here. THE OUTFITTER ACROSS THE STREET IS NOT AFFILIATED WITH US- PLEASE DO NOT CHECK-IN WITH THEM. We will be down to meet you at your scheduled check-in time. Please call with questions (603) 449-4142.
**Disclaimer: The outfitter across the street from the parking lot is not affiliated with us, please do not use their office for check-in, we will meet you in the parking lot at your reserved check-in time**
What to Bring (White Water Rafting)
-Bathing suit or clothes you dont mind getting wet.
*cotton fabrics will hold the cold more, we recommend avoiding these if possible (no jeans)
-CLOSED-TOE Shoes (water shoes, sneakers, closed-toe sandals that strap on the heel).
*lots of rocks in the river, we ask that the shoes can be secured to your feet and cover the toes. Please no heavy footwear like workboots, they will make you sink if you go in the water.
-Dry clothes and shoes to change into after your trip.
-Water and food will be provided, but you may bring snacks for between or after your trip if you would like. They will not be going with you in the raft however.
You will not be bringing anything in the raft with you, we will ask you to leave all valuables and belongings in your vehicles during your trip.
*cotton fabrics will hold the cold more, we recommend avoiding these if possible (no jeans)
-CLOSED-TOE Shoes (water shoes, sneakers, closed-toe sandals that strap on the heel).
*lots of rocks in the river, we ask that the shoes can be secured to your feet and cover the toes. Please no heavy footwear like workboots, they will make you sink if you go in the water.
-Dry clothes and shoes to change into after your trip.
-Water and food will be provided, but you may bring snacks for between or after your trip if you would like. They will not be going with you in the raft however.
You will not be bringing anything in the raft with you, we will ask you to leave all valuables and belongings in your vehicles during your trip.